What to Expect After Making your Pledge or GiftReceiving your thank you gifts or tickets
Thank you gifts are mailed 6-8 weeks after full payment has been received. Tickets are seated in order according to pledge date and time;
Each pledge paid by check generates a pledge invoice that is mailed the third week of each month.
This notice serves as a reminder to you and, along with your check, allows for automatic payment processing. If your check payment crosses in the mail, please disregard our notice.
The pledge invoice will show the pledge date, the total amount received toward your pledge (as of the date at the top of the notice) , and the amount necessary to keep your commitment on the schedule you have set up. The invoice data is generated on or near the 15th of each month to create the notices for the upcoming month. Any gifts received after the date at the top of the notice will be reflected on the next notice mailed.
Your pledge supports Public Television. We don’t employ credit bureaus or collection agencies. The payment notices sent monthly are not overdue notices; they allow us to automatically and accurately process your gifts. This method allows us to be better stewards of your generous donations.
Pledges Paid by Credit/Debit Card
One-time pledges paid by credit or debit card (via the web or during pledge drives) are processed
the day you pledge.
For monthly installment pledges, the first payment will be processed the day you make your pledge. The second month and thereafter (until the pledge is completed), your pledge will automatically be processed to your credit or debit card on the 10th of each month.
Monthly Pledges Paid by EFT (Electronic Fund Transfer) also called Direct Debit
Membership renewals paid by Electronic Funds Transfer/Direct Debit can be processed on either the 5th or the 20th of the month, as you direct us. Please include a check made payable to PBS 39 for the first month’s gift, as well as a second, voided check showing the date you prefer for your EFT/Direct Debit monthly gift.
When you become a Sustainer, and select to give monthly by credit/debit card, EFT/Direct Debit, your gift continues until you notify us that you want to change the amount or discontinue it. Because your gift continues, you won't need to pledge again next year, and you will not receive notices by mail or telemarketing calls.
Each year, by the end of January, PBS39 mails a statement to every donor whose gifts total $75 or more. This statement documents what the donor has given during the preceding calendar year, less the market value of any thank you gifts received. All donations received from January 1, 2013 through December 31, 2013 will be included in the statement sent by January 31, 2014.