Good Business. Good Work. Goodwill.

Posted by Laura McHugh on

A few months ago, Ray Farrell had a problem. An out-of-state customer wanted Farrell’s employees at Lehigh Valley Logistics in Allentown to hand-assemble hundreds of cartons, every day. Ray wanted to meet his customer’s needs, but quickly learned this time-consuming and labor-intensive task wasn’t cost effective… until he called Goodwill Business Services.

“Goodwill has made a tremendous impact on my business,” says Ray Farrell, owner of Lehigh Valley Logistics. 

Thanks to Goodwill Business Services, Farrell can meet his customers’ needs and provide employment opportunities for people with disabilities. A Goodwill team leader and four associates work on-site daily and make a total of 700 cartons per day for Lehigh Valley Logistics.

“They have been cost effective and reliable,” explains Farrell. “They do good work in the Valley, and I’m pleased that they can come on site, as opposed to us having to go to them.”

“We always look in life for those win/win situations. This is clearly one of those,” said Ron Kratofil, President and CEO of Goodwill Keystone Area. “Companies can get some of their labor-intensive work outsourced, and we can find employment for people who may not otherwise have jobs,” 

Since 1902, Goodwill has solved problems like Farrell’s by helping people with disabilities and other barriers to independence achieve their fullest potential as workers and members of the broader community. 

“Goodwill is more than a store. The store is what we do, not why we exist,” explains Kratofil. “Work is a building block of community. Work connects people, and it adds meaning, worth and purpose to our lives.”

Goodwill Business Services provides custodial, shredding, cartridge, labor fulfillment, recycling, temporary staffing, work crew, packaging, assembly, and direct mail services. Customers in the Greater Lehigh Valley include Crayola, JustBorn Quality Confections, PPL and many more. 

For more information, visit Goodwill Business Services on the web, or view the video below, created with support from the Univest Not-For-Profit Production Fund at PBS39.

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